Volkswagen Phaeton (03 on) - Review

Review by Dan Harrison on
Last Updated: 22 June 2011
Volkswagen's first real attempt at a true luxury car is technically brilliant. The Phaeton comes packed with technology, is incredibly refined and there are some great engines available too, including impressively powerful TDI units. It's not the most striking of designs - in fact it is fairly anonymous and guaranteed not to attract attention - ideal if you want to travel incognito. There's masses of passenger space while a long wheelbase version is available for even more room. It's an expensive buy if new, particularly for a Volkswagen, which means it's never been particularly popular in the UK. Depreciation is steep - especially on the entry-level 3.2-litre - which means it's a great used buy and more affordable than you may think. It was given a mild facelift in September 2007 that included subtle exterior tweaks and a more modern cabin design. More changes took place in January 2009 including a new touchscreen satellite navigation and climate control system.
4 out of 5

Safety

Luxury cars aren't crash tested by Euro NCAP, so there's no score for the Phaeton. But its sheer bulk means that it's unlikely to come off worse in an accident. Plus there's a comprehensive list of safety features - all as standard - including ESP stability control, ABS (with hydraulic brake assist), electronic brake-pressure distribution, driver, front passenger, four side and two curtain airbags plus seat belt pre-tensioners. It scores well on the security front too, with five stars from security organisation Thatcham for protection from 'theft of' the car and 'them from'. Laminated glass makes it harder to break-in, while there is also an electronic immobiliser and deadlocks.

NCAP Test

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4 out of 5

Reliability

Quality is much improved over Volkswagen's usual high standards - which is saying something. The interior has a strong quality feel to it. Owners haven't reported any major problems to us.

Car check problem points

Body

No problems reported.

Engine/Gearbox

No problems reported.

Other

No problems reported.