Toyota C-HR SUV (2017 - 2023) Excel 1.8 Hybrid FWD auto 5d Owner Review

Excel 1.8 Hybrid FWD auto 5d

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In their own words

When most people see it they go omg its smaller than I thought. Mine has also fallen apart. The windscreens have a fault and mine went bang down the motorway. They replaced it but mucked it up so now the surrounds are all coming off and letting fumes into the fans. Google the forum. The car has now decided that it wont fully turn off and all the keys and locks dont work. So the 7 inch stereo is left lit up. Toyota have emailed someone though! In the meantime I have to use the manual key and disconnect the battery every time I stop somewhere for long. I can hear wind and road noise like the window is open at 30mph. The door rubbers do not seal and are held on with a few clips no adhesive. I have found trim in several places with bent clips from the wrong orientation or installation. Remedies include double sided sticky foam and silicone. There was a burning smell one week before it went wrong that I am pretty sure came from the HV battery fan. A plastic hoover nozzle is enough to mark interior plastics. Its 3 months old and looks 3 years already and keeps going white. Almost like mould. Theres a 10mm gap down the windows for leaves and twigs to collect eventually damaging the glass as you open and close them. All the trim looks thrown together. On checking my dash cam after work done at two seperate toyota garages it appears they have spent a goood deal of time calling me profanities and thinking of ways to blame me. My fav quote is "Ive found the problem the driver is a c**k and hes f****d it" The parts guy mentioned selling me 4 new locks for no reason. This is a fun little car but Its just too much money and assembled by monkeys. None of the gadgets work like collision avoidance and Ive turned everything off. Its warned me about parked cars on the other side of the road before. The mechanics will blame you for whatever they can. Regen breaking is great till you hit a bump and it disables itself leaving you kangarooing onto a roundabout. Its like someone disabled your brakes as its switches to the pads. This is my first new car and I took a year off to travel around europe in it. 3 months later I havnt left kent. Thanks toyota.

How reliable do you find the car?

Multiple windscreen failures due to a design fault and the second one wasnt fitted right. All electronics are slowly malfunctioning.
  • How they rated it

  • Reliability: 2 out of 5 2.0
  • Meets Expectations: 2 out of 5 2.0
  • Overall Rating: 1 out of 5 1.0
  • Dave Davies doesn't recommend this car

About their car

  • Fuel type Petrol/Electric Hybrid
  • When purchased March 2017
  • Condition when bought New
  • Current Mileage 2,000 miles
  • Average MPG 49 mpg