Ford extends the mobile service programme beyond M25

  • Mobile servicing piloted during 2015 with M25
  • Two dealership outside London have signed up
  • Minimises fleet disruption by reducing downtime

Following a successful 2015 pilot, Ford has decided to extend its mobile service programme beyond the M25 boundary. The programme offers on-site servicing, maintenance and warranty repairs for most brands, meaning larger companies with multiple makes can have their whole fleet serviced.

The pilot

Eight vans from eight dealerships in the capital were called out to hundreds of fleets during the 12-month pilot, and now Ford want to extend it throughout the country. Two dealerships outside of the M25 have already signed up to the programme; Think Ford of Farnborough in Hampshire and Jennings Ford of County Durham.

“We are delighted to be extending Ford Mobile Servicing with the opening of another Transit Centre,” explained Terry Rayner, director of the Ford Transit Centre network. “There is growing national interest in mobile servicing among our UK Transit Centres – many of whom will follow for even greater national coverage through 2016.”

More convenient for operators

On-site servicing minimises fleet disruption by reducing vehicle down-time with on-premises maintenance and it also improves service lead times in Transit Centre workshops.

Mobile technicians receive full specialist training and operate from a fleet of Ford Transit vans, with 2.5-tonne jacks, on-board diagnostics systems and axle stands which allow technicians safe access to the underside for routine jobs such as oil changes.

Transit24

Transit24 is one of the most extensive dealer networks dedicated to light commercial vehicles. In total, there are 107 sales sites, and a further 95 service centres. Volkswagen, Mercedes-Benz and Vauxhall are the only other manufacturers to offer dedicated van centres.