VW Touran 2003-

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  • Economy

    Value

    3 out of 5 3.0

    Expensive compared to rivals, but offered so much more than Zafira (kit & quality). 7 seat Scenic not out when we were shopping so can't compare.

    Costs

    4 out of 5 4.0

    No servicing so far. MPG was poor (37mpg), but now run in averages 43mpg, with 48 possible with more gentle acceleration (Tdi is very swift anyway).

  • On the road

    Driving

    4 out of 5 4.0

    Not as much fun as my old Scenic, but very solid and secure. Grips/handles/steers like a well sorted hatch (my other car is an MX5 as a benchmark).

    Performance

    4 out of 5 4.0

    Excellent - spent a week 7 up in Cornwall and still had power in reserve. Engine is very quiet - just slight diesel rattle on tickover.

  • Living with it

    Reliability

    1 out of 5 1.0

    Car delivered 15:30, by 21:00 was broken down on the A50. Car had been dumping its oil until there was none left!! A catalogue of other niggling faults. I'm awaiting a complete replacement car! Never had a VW before, and this is not a good start!

    Image

    4 out of 5 4.0

    Sensible, but quality, mini MPV (but a bit of Q car because of performance).

    Comfort

    3 out of 5 3.0

    Seats seem very comfortable (typically German - i.e. hard). Have had a few twinges on long journeys, but I have a bad back anyway. Had 7 adults in the car for 1 - 2 hours with no complaints, although 3rd row slightly cramped.

  • Security and Service

    Security

    4 out of 5 4.0

    Alarm, immobiliser and deadlocks. Front, side & curtain airbags plus traction/stability control.

    Service

    1 out of 5 1.0

    Support from dealer very poor and VW Assist/Customer Care not much better. I'm awaiting some compensation for all my troubles!

  • Problems and Ownership

    Problems

    Engine

    Dumped all its oil on the first day!

    Other

    Various intermittent electric gremlins.

    Ownership

    Did you buy the car new?

    New

    Would you buy the same model again?

    Yes

    Did you buy from the same manufacturer again?

    No