• Petrol and diesel should be economical if driven carefully
• But the plug-in hybrid is the real low-cost star
• It only makes sense if you can regularly charge it

What are the running costs?

According to official WLTP stats published by Ford, the 2.0-litre diesel has a fuel economy figure of 50.8mpg while the 1.5-litre petrol is rated at 42.3. We’d expect the diesel to get closer to its claimed figures in the real world than the petrol, but both with vary with driving style and the amount of load on board. Good economy should still be achievable if you’re careful, though.

When fitted with the plug in hybrid engine, the Tourneo Connect could potentially be a very cheap car to run, as indicated by the official 589.6mpg figure. Charging at home with a EV-friendly electricity tariff could turn mere pennies into miles, but triple-digit fuel economy is only going to become a reality if most of your journeys are within the battery-electric driving range. This is officially 72.7 miles, and though closer to 60 in the real world, should certainly give you a fighting chance.

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On longer journeys, we found that when working in conjunction with each other, the engine and electric motor produced fuel economy in the mid 50s mpg. However once the battery died, this reduced to around 38mpg.

Servicing and warranty 

Ford offers a new vehicle warranty of up to three years or 36,000 miles – whichever comes first. But specific elements of new Ford Tourneo Connects are covered under long warranties, including the powertrain for five years/60,000 miles and some components involved in the hybrid system like the high voltage battery for eight years/100,000 miles.

Bespoke service plans are also available, and payable in monthly instalments should you wish. The plans can be created by putting in your car’s registration into the configurator, where you can select how long you’d like your cover to last for along with the amount of mileage. 

Reliability

• This is a VW not a Ford
• No signs of serious issues
• Just three recalls

We’d like to talk about Ford’s reliability here but really it should be Volkswagen’s, given that the Tourneo Connect is a rebadged Caddy. And the trouble is, we’ve experience more issues with modern VW Group vehicles than current Fords in recent years. Though largely these have been limited to electric gremlins rather than major failures, it’s the sort of thing that becomes rather annoying over time.

That said, there are no signs of consistent major problems for the Tourneo Connect at this stage.

There have only been three official safety recalls on this generation of Tourneo Connect at the time of writing in August 2025 – one relating to suspension components, one to the braking system and one involving the reversing camera. Only small numbers of vehicles were impacted in each case (just three for the suspension problem).

Own one already? Then why not leave an owner’s review to help other Parkers readers.