• Interior quality improved as part of latest update
• Clear and functional layout
• Awkward climate control on high-spec models 

How is the quality and layout?

Previously we were left unimpressed by the interior of the T-Cross, with some sub-par materials used that didn’t feel up to Volkswagen’s usual standards. However, the most recent update addressed that, with more soft-touch materials being used on the door cards and dashboard. We think the changes have made a significant difference. VW has also performed similar successful updates on the latest T-Roc and Golf. 

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It’s still not exactly premium-feeling but it’s generally a smart and functional cabin. One thing that lets the side down is a digital climate panel that replaces traditional buttons and turn dials on top-spec Style and R-Line models. It’s fiddly to use and not an improvement over the standard controls. For this reason, we’d recommend choosing a lower-spec T-Cross in Life or Match trim. 

Infotainment and tech

Though the T-Cross might be Volkswagen’s cheapest crossover, the level of technology it gets as standard is impressive. All models come with an 8.0-inch touchscreen with wireless Apple CarPlay and Android Auto. You don’t get satellite navigation on the standard models, but if you’re comfortable with using your smartphone’s navigation apps, we think it’s better than Volkswagen’s own routing system. An 8.0-inch digital instrument cluster is also included. 

Both of these can be upgraded to larger screens but at considerable extra expense – an upgraded infotainment system costs £1,565 and a larger digital instrument cluster is £425. We think the standard tech is more than good enough. 

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Volkswagen says it’s a new generation of infotainment system, but it works in a similar way to before. The main difference is that rather than the screen being integrated into the dashboard, it’s now been stuck to the top of the dashboard, and therefore doesn’t look quite as tidy. 

Comfort

• Good levels of comfort
• No fancy electric or massaging seats here
• Three people in the rear will struggle for comfort

The T-Cross is a fairly comfortable way of travelling around, with decent adjustability to the seats and steering wheel, meaning that even taller adults can get comfortable behind the wheel. There are no options for any electric, memory or massaging seats here, reflective of the T-Cross being the entry-level VW SUV. If you want any of those niceties, you’ll need to upgrade to a T-Roc. 

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While those in the rear will be quite comfortable for a car of this size, owing to the compliant ride and good visibility out, fitting in three adults in the rear will prove a squeeze, so you’re better off treating it as a four-seater for the majority of the time.