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Ford Mustang Mach-E interior, tech and comfort

2020 onwards (change model)
Comfort rating: 3 out of 53.0

Written by Adam Binnie Published: 20 October 2021 Updated: 10 October 2023

  • Some throwback Mustang styling
  • Massive 15.5-inch central touchscreen
  • More expensive feel than other Fords

How is the quality and layout?

The interior is dominated by that infotainment screen, more of which can be read about below. But overall the cabin feels like one from a more expensive car. We particularly like the tweed material on the dash and silver trim, which help break up the dashboard’s expanse.

The buttons and switches that aren’t on the big screen, such as the indicators, are borrowed from other Fords and feel a bit dated when compared to the rest of the interior. They do work well though. The steering wheel holds two clusters of buttons for the cruise control on one side and media toggles on the other. Once again these work well, although the wheel does feel quite large to hold.

An optional full-length panoramic glass roof makes the most of the minimalist dashboard and spacious rear seats, while providing improved solar insulation and sound suppression than in previous Fords.

Infotainment and tech

The Mustang’s traditional dual-cowl dashboard is reduced to the barest of lines, allowing the large 15.5-inch touchscreen with Ford’s latest Sync infotainment to dominate the cabin, including the discrete, sound-bar like installation of B&O audio above the airvents.

The screen is very large and stands out thanks to its portrait style. It also houses most, if not all, of the main controls – you still get physical buttons for the lights, handbrake, hazards and drive selector dial.

We didn’t think it was completely intuitive in its layout, so you’ll spend a bit of time hunting around for the setting you want before you learn the location of things, but it’s bright and easy to read with big digital buttons. In contrast the dial screen is letterbox-shaped and shows just the information you need. 

2021 Ford Mustang Mach-E dial screen
The driver’s display is usefully clutter free, but it takes a bit of getting used to.


  • Big, comfortable seats
  • Upright driving position
  • Quiet cabin on the move

The seats in all models except for the GT, which gets specially-designed sporty numbers, could do with more bolstering considering the sporty nature of the model. This isn’t a huge issue as the trade-off is armchair-like comfort – a more useful feature for longer journeys.

It feels like an SUV, with a very upright driving position. The high bonnet line rising above the lower limit of the screen does give an illusion of sitting low down in the bodywork like a coupe, though.

The biggest advantage this car has (as with all electric cars) is the quiet serenity of the cabin. In Whisper mode there’s a slight whine from the drivetrain but otherwise it’s a calm and relaxing environment.