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Mercedes-Benz GLA-Class verdict

2020 onwards (change model)
Parkers overall rating: 3.4 out of 53.4

Written by Keith Adams Published: 18 August 2021 Updated: 25 January 2024

Should you buy one?

This GLA is roomier and more desirable than the A-Class on which it’s based – a perfect demonstration of why buyers are clamouring for SUVs. There’s genuine all-wheel drive capability on offer, and the latest incarnation of the MBUX voice control system for those who enjoy interacting with their infotainment.

But the ergonomics border on overkill, the interior quality falls apart under close scrutiny, the driving experience lacks lustre, and a couple of grand extra buys a base GLC. Yes, the AMG can be riotous, but we struggle to see the appeal, when for less, you get the similarly rapid and even more capable A45 hatchback.

Comfortable and spacious, the snazziest small Mercedes is overwhelmingly expensive yet not as appealing overall as the more purposeful seven-seater GLB or spacious GLC. There aren’t many game-changing qualities; it’s a good car in most departments, but it fails to enthral.

Mercedes-Benz GLA 250e Rear Driving
Capable, but hardly exciting – the GLA is a car designed for comfort and efficiency.

What we like

The dashboard is incredibly easy to live with, MBUX is a quality infotainment system, and most models offer a comfortable ride. It’s spacious on the inside, with plenty of rear legroom to carry four adult passengers and a big boot.

What we don’t like

The plug-in hybrid GLA 250e is a disappointment. It’s similarly unengaging as any other GLA; a functional hybrid with enough range for urban short hops, but lacking the polish you would expect in a Mercedes-Benz.