• Car-like
• Fiddly infotainment
• Heating/cooling on touchscreen

How is the quality and layout?

If you’ve sat in the latest VW Golf, you’ll recognise an awful lot of it in here. This means you get the quality level of a car and there aren’t any really nasty looking or feeling bits of plastics to remind you that you’re essentially in a commercial vehicle 

Like with the VW Golf, you won’t find traditional controls for the heating and cooling. Instead, they’re put on touch-sensitive sliders that you swoosh with your index finger. This is fiddly to do and can be infuriating at times.

Infotainment and tech

Once again, the infotainment is borrowed from the Golf. You get a 6.25-inch screen in the base model and a 8.25-inch in the Life trim level, complete with Apple CarPlay and Android Auto. It works fine, with the graphics looking modern and swish. Important to note that you can’t get sat-nav as standard with this.

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So if you do want in-built navigation (rather than an app via your phone), you’ll have to select a Life model and then go for VW’s 10-inch setup.

VW’s digital cockpit is also an option. This replaces the standard dials behind the steering wheel with a screen, which means it can be customised. This looks swish but probably isn’t worth the extra money for most people.

Comfort

• Van-like seating position
• Supportive seats
• Good levels of adjustment

You sit high up in the Caddy with a good view of the road ahead. The driver’s seat has lots of adjustment and the steering wheel comes in/out and up/down so most people will be able to find a position that suits them pretty easily.

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The seats are large and supportive and the rear three seats are individual, meaning greater levels of space and comfort for those in the back. There is a tunnel going down the middle though, which means legroom for the middle seat passenger isn’t great.