Parkers Awards 2020 - Runner Up - Best Large Family Car

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In their own words

Serious Issues With This Vehicle Wiper Failure, Headlight Failure, Sensus Sat Nav should be rebranded Senseless.Worst navigation system ever. Rarely directs you to the correct destination. Loses positioning constantly. New aerial fitted. Constant messages warning ket =y cannot be found. Occasionally cannot start the car. Wiper fault repeated - new stalk fitted. New headlight stalk fitted. Towing module failed & replaced. Driver info screen failed. Software updated. Rear seat modification required. Terrible vibration thro steering - new front suspension fitted. Crash protection system warns incorrectly of pending collision - audible & visual warning & car brakes for no reason. Drive lost when in Drive mode. Car judders & bangs from gearbox area - currently in dealership again following recovery. 12V charging system fault, car in reduced performance & recovered roadside again. ABS system fault, Airbag system fault. Key fobs fell apart. Parcel shelf hooks dropped off. Radio constantly changes frequency. 10,000 miles motorway driving & average 29.2mpg - nothing like 125mpg claimed. Plug-in charge regularly fails. Car often wont use electric power even when fully charged. Range claimed to be c 25 miles but best so far 17 & often as low as 13. Sunroof out of alignment, noisy when cold - re-aligned. Parking climate from APP will only work when it wants to. Tyres down to wear bars at 10,000 miles. In summary, £70K & nothing but trouble. Dealer been great but now rejecting the car
  • How they rated it

  • Reliability: 2 out of 5 2.0
  • Meets Expectations: 2 out of 5 2.0
  • Overall Rating: 1 out of 5 1.0
  • David Smith doesn't recommend this car

About their car

  • Fuel type Petrol/PlugIn Elec Hybrid
  • When purchased August 2016
  • Condition when bought New
  • Current Mileage 11,000 miles
  • Average MPG 28 mpg