• Summary

    1 out of 5 1.0

    What does this car say about you?

    It has left me stranded in more car parks, driveways and roadsides than I care to think about. I have met some very nice AA men because of my Kuga and it has caused me more stress than I care to think about. Despite all the problems, Ford refuse to swap it for another car or give a discount on another Kuga in recognition of the problems we've and the fact that we had to sell it at a massive undervalue because they were unable to rectify its serious electrical faults.

    What do your friends / family / neighbours think of the car?

    It has become a standing joke.

    Would you buy this car again and why?

    No - all style and no substance and definitely not enough support from the manufacturer when it really mattered.

    What are you likely to buy next?

  • Buying experience

    2 out of 5 2.0

    Type of dealer you bought from?

    Franchise

    Did you buy this car new?

    No

    What price did you pay?

    £12,500

    When did you buy the car?

    May 2008

    Did you get a good deal and why?

    Yes - they had a price-match policy

    Is there any special reason why you bought this car?

    What was the dealer like?

    disorganised - didn't have the manual and took 2 years of chasing to produce it

  • Driving it

    4 out of 5 4.0

    What's it like to drive?

    Nice - when it works.

    What's it like to park?

    OK

  • Living with it

    1 out of 5 1.0

    Have you had any problems with the car?

    Yes - the car has been a nightmare. On 5 or 6 different occasions, the electrics have failed and the battery has drained itself. We have watched it get towed away on the back of a recovery truck, and have had to drive home, followed by the AA, with only partial electrics working. The dealer couldn't find a fault so just kept recharging the battery and giving it back, only for it to happen again a few months later. In the end, we had to sell it to a dealer for a trade in price because the ongoing fault meant it wasn't saleable privately.

    What's most practical about your car?

    Favourite gadget, option or accessory?