Ford Fusion

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  • Economy

    Value

    2 out of 5 2.0

    Would be better had the factory put it together properly.

    Costs

    3 out of 5 3.0

    Servicing and fuel costs reasonable.

  • On the road

    Driving

    2 out of 5 2.0

    Poor gearbox. Generally satisfactory, not as good as my previous car which was a Focus.

    Performance

    3 out of 5 3.0

    Satisfactory.

  • Living with it

    Reliability

    2 out of 5 2.0

    Starts and runs ok. But I am worried about long term due to poor build quality.

    Image

    3 out of 5 3.0

    Vehicle looks well, despite appalling build quality.

    Comfort

    3 out of 5 3.0

    Satisfactory.

  • Security and Service

    Security

    3 out of 5 3.0

    Seems ok.

    Service

    1 out of 5 1.0

    I have been told by the ford customer assist people that the dealer is responsible for faults in manufacture. The dealer has helped where they can, but my insistence on bringing someone from Ford to explain the build quality has met with refusal.

  • Problems and Ownership

    Problems

    Engine

    OK so far.

    Other

    Drivers door glass shattered for no apparent reason, glovebox lid is a poor fit, has needed a new front seat cover due to the stitching coming apart, Plastic moulding on windscreen corner warped.

    Ownership

    Did you buy the car new?

    New

    Would you buy the same model again?

    No

    Did you buy from the same manufacturer again?

    Yes